Digitalia Publishing Privacy Policy


Digitalia Publishing, Inc. and its affiliates ("Digitalia Publishing", "we", "us" or "our") provides digital content, applications, technology, services, and hosted websites to third parties. This Privacy Policy discloses the privacy practices for all Digitalia Publishing-hosted websites, software, technologies, services, support services, applications, and Digitalia Publishing accounts (collectively referred to as "Services").

Digitalia Publishing respects your privacy. The purpose of this Privacy Policy is to make you aware of how Digitalia Publishing collects, manages, protects, uses, and/or shares information and what choices are available to you regarding the collection, use and distribution of your Personal Information and non-personally identifiable information ("non-PII").


What is Personal Information and non-PII?

Generally, "Personal Information" is information that can be used on its own to identify a specific person. For example, Personal Information can be a full name, home address, email address, phone number, or login details. In most cases, non-personally identifiable information or "non-PII" is data that cannot be used on its own to identify a specific person. For example, in the context of the Services, non-PII can be language preference, bookmarks, or highlights.

Non-PII is treated by Digitalia Publishing as Personal Information when it's collected on an inpidual level and linked to any Personal Information that you have chosen to submit to Digitalia Publishing or that Digitalia Publishing may have collected from your interactions with the Services.


What information do I need to submit to Digitalia Publishing in order to use the Services?

You can use most Services without submitting much information to Digitalia Publishing. Accessing through your library website is all you need to use most Services.

A Digitalia Publishing account is not required to use most Services. In using the library Services, if you choose to create a Digitalia Publishing account, you will be required to submit Personal Information to Digitalia Publishing.

As part of your interaction with the library Services, you may willingly submit your Personal Information in order to access certain features, such as creating an account in order to save your notes and bookmarks.


What information does Digitalia Publishing collect?

In addition to information that you may willingly submit to Digitalia Publishing, such as your library card number, and/or email address, Digitalia Publishing may collect and store certain Personal Information and non-PII related to your interactions and use of our Services, including but not limited to, IP address, device type, device ID, operating system, library card number, Adobe ID, library name, lending history, holds, reading progress, bookmarks, highlights, notes, and online activity.

Some Services provide the ability for you to see your lending history. If you are using your institution’s Digitalia Publishing-hosted website or the Digitalia Publishing app, you will have the option to view your lending history. Your lending history is protected by Digitalia Publishing as confidential. It is not shared with any third parties, except to staff with appropriate authority acting within the scope of their duties for the administration of your institution (library, school, etc.). If we are compelled to disclose your lending history pursuant to a court order or subpoena, or to a person or agency with the relevant administrative or legislative investigative power, we will seek to challenge and limit the scope and comply with the authorized agency or person only as required by law.


How does Digitalia Publishing protect my information?

Digitalia Publishing takes information security very seriously. We have implemented measures to protect against the loss, misuse, and alteration of your information. Your information is protected by physical, electronic, and procedural safeguards to prevent unauthorized disclosure. We encrypt the transmission of information using secure sockets layer (SSL) technology. We use computer safeguards such as firewalls and data encryption and physical access controls to our buildings and files. We authorize access to Personal Information only for those employees who require it to fulfill their job responsibilities.


How does Digitalia Publishing use information?

We collect information from you in order to:

Digitalia Publishing never sells your Personal Information or non-PII. Digitalia Publishing will not use your information for any purposes other than the specified use.

Email addresses submitted to Digitalia Publishing are stored by Digitalia Publishing in order to maintain your account preferences and send you updates and relevant communications about our products.

We may anonymize certain Personal Information and share it in an aggregated form with third parties in order to analyze Service usage, improve the Service, or for other similar purposes. Such information is anonymous and cannot be used to identify you. The use and disclosure of such anonymous information is not subject to any restrictions under this Privacy Policy.


How long is information retained by Digitalia Publishing?

We retain information for as long as Digitalia Publishing deems necessary to provide the Services or as otherwise permitted by applicable law.


Does Digitalia Publishing use cookies and similar technologies?

Yes, we use cookies and similar technologies to collect and store certain information when you use, access, or interact with the Services. Cookies are small data file identifiers that are transferred to your device or web browser that allow us to recognize your device or web browser when you visit or use the Service. We use cookies for many purposes, such as to support the internal operations of the Services and make improvements to the Services. To read more about cookies and similar technologies, please visit our Cookie Policy.


What if I share Information with others while using the Services?

While using our library Services, you may enjoy opportunities to post reviews, rate digital content, and share digital content information with others in public forums and on social networking websites such as Facebook, Twitter, and Goodreads. When you share such information, it is made public and is not subject to this Privacy Policy. We are not responsible for any third party's use of information you publicly display or disclose through our Services.


What happens when I visit an external website not hosted by Digitalia Publishing?

In using the library Services, you may choose to access to other online digital content services, such as learning platforms and video catalogs, that are provided by a third party and are outside the control of Digitalia Publishing. You will leave the Digitalia Publishing library service when you access such third party digital content services. Digitalia Publishing sends minimal, anonymized information to the third party service so they can authorize you as a valid library patron. You may be required by the third party service to create an account. Any information you submit to the third party is not shared with Digitalia Publishing. You may also have the opportunity to opt-in to receive marketing or promotional emails from the third party. Any such marketing or promotional emails are not controlled by Digitalia Publishing. These third party digital content services have separate and independent privacy statements, notices, and terms of use, which we recommend you read carefully.


Is my information transmitted to other countries?

Given that the Internet is a global environment, using the Internet to collect and process information necessarily involves the transmission of data on an international basis. Therefore, by using the Services, you acknowledge and consent to the transfer of your information outside your country of residence to any country where we have facilities or engage third parties (including but not limited to, payment processors, cloud service or other Information Technology providers, and other companies that provide services to us). You understand that the countries to which we may transfer information may not have as comprehensive a level of data protection as in your country. Digitalia Publishing requires that third parties (if any), such as cloud service providers, with whom information about users of school Services is shared are obligated to safeguard such information using policies and procedures that are consistent with this Privacy Policy and must only use the information in order to perform the authorized school or educational purpose for which it was provided.


What if I contact Digitalia Publishing for a support issue?

If you contact Digitalia Publishing directly for assistance resolving an issue with the Services, it may be necessary for Digitalia Publishing to use support tools to resolve your issue. For a limited number of issues, these tools may provide Digitalia Publishing support personnel with visibility of your borrowing information while your support case is being resolved.


What is required to create a Digitalia Publishing account?

Your name, email address, and password are required to create a Digitalia Publishing account. By creating and using a Digitalia Publishing account and/or otherwise consenting to the sharing of information with us, you authorize Digitalia Publishing to collect and retain the Personal Information submitted by you. You may not share your information regarding your Digitalia Publishing account, including but not limited to your login credentials such as your password.


Rights applicable to users located in the EU

Data Transfer. Digitalia Publishing has adopted Standard Contractual Clauses (SCCs) to safeguard international data transfers, including transfers of Personal Information from the EU, Switzerland, and the UK, to the US.

Legal basis for processing your Personal Information. If you are visiting a Service from the EU, we must have a legal basis to process your Personal Information. There are different legal bases on which we rely to process your Personal Information, namely:

Performance of a contract. The use of your Personal Information may be necessary to perform the specified function for which you submit your Personal Information, and/or perform other contractual obligations and policies under which we provide our Services to you;

Consent. We will rely on your consent to use your information for direct marketing purposes. You may withdraw your consent at any time by contacting us using the information at the end of this Privacy Policy or by following an unsubscribe link in any marketing communication you receive from us; and

Legitimate interests. We use your Personal Information for our legitimate interests to improve our Services, for internal administration, and security purposes. In such circumstances, it is important for us to ensure that your data protection interests or fundamental rights and freedoms are not overridden by our legitimate interests.

Identifiers, such as IP Address, Adobe ID, Cookie ID, and device ID.

Internet or other electronic network activity information, such as device type, operating system, browsing history on Digitalia Publishing-hosted webpages, and information related to your interaction with the Services, such as lending history, holds, and reading progress.

If you do not want Digitalia Publishing-hosted websites to collect information through the use of cookies, you can set your web browser to block cookies. Additionally, you can manage your cookie preferences through the "Cookie Settings" link located within the Service. Please see our Cookie Policy for more information.

Information selling, sharing, and disclosing. Digitalia Publishing does not sell your information. Digitalia Publishing does not share your information with third parties for money or other valuable consideration. Digitalia Publishing may disclose your information to service providers solely for business purposes. These service providers support the internal operations of the Services, assist Digitalia Publishing in providing you access to the Services, and assist Digitalia Publishing in monitoring, analyzing, and optimizing the Services. The following categories of information may be disclosed to service providers for business purposes: identifiers and internet or other electronic network activity information.


Changes to this Privacy Policy

This Privacy Policy was last updated in January  2022. We will continue to evaluate this Privacy Policy against new technologies, business practices, and our users’ needs, and may make changes to the Privacy Policy accordingly. Please check the Privacy Policy periodically for updates. Your continued use of the Services after the posting of any changes to this Privacy Policy means that you agree to be bound by such changes.

In the event of a change of control (i.e. sale of sale or merger of Digitalia Publishing, Inc.) the successor entity will be subject to these same privacy commitments.

If we make material changes this Privacy Policy that increase our rights to use your Personal Information, we will notify you via a prominent notice on the Services or via email prior to the change becoming effective. If you do not agree to the changes, you should discontinue use of the Services.

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